Magnetic separator specialist opens Customer Experience Centre
23 September 2021
Bunting, a leading designer of magnetic separators for the recycling and waste industries, has opened a new Customer Experience Centre at its recently extended manufacturing facility in Redditch, near Birmingham, United Kingdom.
The centre focuses on material separation, including construction and demolition waste, with a range of high-intensity magnetic, eddy current and electrostatic separators,
Bunting says that during the recent expansion of the Redditch manufacturing plant, the testing facility was given a high priority and modernised, providing the ideal location for controlled and extensive material testing. The new laboratory provides a platform for visits from company representatives to test samples and assess separation capabilities.
In addition, Bunting has established a working association with the Centre for Critical and Strategic Metals at the University of Birmingham. This link provides access to an extensive range of mineral processing and recycling facilities and additional expertise.
The Customer Experience Centre enables Bunting engineers to work in partnership with companies developing solutions for specific and often difficult applications. This could be remotely, with samples sent from all over the world, or at site. Many UK and European based companies send their engineers to Redditch to participate in the test work.
“Having the ability to test and prove the separation capabilities of a specific machine is priceless,” said general manager Adrian Coleman.
“There is a constant flow of materials arriving to be tested and being returned. Investing in our new Customer Experience Centre has already generated orders that previously we would not have secured.”